Discover the impact of Stir/Shaken on your call center operations and proactively optimize for growth today.
augutechratings

Optimize CX

Performance.

Empower Your Call Center & Drive Growth

gartnergroupaward
Untitled_Artwork 56
outboundgraphic

Establish a strong connection with your prospects and boost sales pipeline with Augutech’s outbound software solution. Start dialing and connecting with prospects.

omnigraphic

Let Augutech transform your business operations and improve customer satisfaction by embracing the power of omnichannel at an unprecedented level for your call center.

redactiongraphic

Ensure the security of your customers’ sensitive information by redacting your calls and maintaining PCI Compliance at all times in your business operations.

salogo2

Software Advice

Augutech Ratings

rating1

Customer Support

Award-Winning Support

rating2

Value For Money

Built For Your Business

rating3

Functionality

Easy Setup

vinodp
quotes

Customer Service is awesome!

What do you like best about Augutech?

Cloud based so don’t need to handle multiple hardware and can be moved anywhere. Can work on any connection.

Vinod Pardhi

Technical Support Manager
Persistent Systems Inc.

g2logo

Mitigate Spam Risk

AI Powered Solution.

Unlock the full potential of your communications and experience seamless, uninterrupted connectivity with your audience.

spamriskiphone
campaigngraphic

Increase Productivity

Boost Performance 400%

Optimize your call center and boost your agents’ productivity by adjusting the dialer speeds to allow for simultaneous channel dialing without any restrictions. With our uncapped dialer speeds, you can achieve maximum productivity and increase your agents’ performance.

What is an automatic dialing solution?

A software that automatically dials from a list of telephone numbers. The system calls multiple numbers simultaneously and automatically screens for busy signals, voicemails, no-answers, and disconnected numbers. The aim is to reduce the costs and disadvantages of placing phone calls manually by removing repetitive and error-prone outcomes. Dialers improve efficiency by over 300%, directly connecting agents to customers as they become available

What are the differences between power, predictive, and preview?

Power enables managers to manually control the dialer speed. Predictive utilizes Augutech’s algorithm to automatically adjust the dialer speed. Preview, also known as “click-to-dial” allows agents to review the customer profile before making a call.

What equipment is required?

Computer (Desktop or Laptop), USB or Bluetooth Headset, High-Speed Internet

What are the minimum hardware & software specifications

1.5 GHz Quad Core Processor, 4 Gigabytes of RAM & 120 GB Hard Drive, Windows 8 / OSx 10, Internet speed per station 2mpbs upload – 5mbps download

quotes

Richard A.

man1

“Hands down the best software and company! I have been working with Augutech for over 5 years now. There isn’t one person on their team that doesn’t understand what it takes to help their clients succeed.”

Financial Banking

quotes

Orlando M.

man2

“Our company had tried a few different dialers trying to find the right fit. Other dialers just weren’t up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements but have exceeded them!

Travel & Tourism

quotes

Durva P.

woman3

“The leading software in the Industry. Holding a huge number of calls was a big challenge for us which got solved.”

Customer Enterprise

Streamline Your Call Center Business

Drive Operational Efficiencies

We specialize in optimizing call center operations and developing custom solutions to meet your specific goals. Our expertise mobilizes contact centers of all sizes to create strong customer connections.

computergraphic
outboundgraphic

Predictive Dialer

f

Custom Campaigns

Local Area Codes

Rapid Speeds

omnigraphic

Omnichannel Routing

Intelligent IVR

Z

CRM Screen Pops

Overflow & Diverts

redactiongraphic

OmniC. Expansion

Call Transcripts

Powerful APIs

PCI Compliant

aintegrations

CRM Integrations

CRM Screen Pops

Popular CRMs

Exclusive Integrations

More Info

Augutech Features
Discover Our Platform

t

Why Augutech?
Award-Winning Platform

Spam Risk
Boost Connect Rate

Stir/Shaken
Educate & Perform

Industries

Financial
Banking, MCA, Lending, & More

Insurance
Health, Life, & More

Home Services
Remodeling, Solar, Plumbing, HVAC, & More

Customer Engagement
Engage Your Customers

Telemarketing
Unleash our CX Solution

Dialers

Predictive Most Popular!
Start Dialing With A Purpose

Preview Dialer
"Click-To-Dial" Manually call

Power Dialer
Go Full Throttle & Adjust Your Dialing Speed